Executive Summary
Facilities Management (FM) is responsible for all buildings, grounds, and the energy management needs of the University of Minnesota Twin Cities campus.
Mission
FM provides a safe, reliable, and welcoming campus in support of the University’s mission of teaching, research, and outreach.
Vision
Values
Safety, Teamwork, Accountability, Respect, Sustainability (STARS)
Departmental Goals
- Create an exceptional campus experience
- Work efficiently, effectively, and sustainably
- Engage and support employees
- Optimize financial and information resources
- Supporting subgoals
Headcounts: Fall 2023
Unit-Specific Measures and Data
- Serve community of over 80,000
- 23 million sq. ft. of space
- 290 buildings
- 1,200 acres
- Various support for system campuses
- Employ over 300 students
- FM Strategic Plan and FM Progress Card
Organizational Structure/Design
FM is organized into four main business units.
District Operations
Building and system maintenance, custodial, research support services, FM Call Center
Central Services
Waste, recycling, ReUse, Landcare, U Construction, specialty shops: design, locksmith, signs, hazardous materials
Energy Management
Utilities (electricity, steam, gas, chilled water, potable water, stormwater), engineering, energy efficiency, building automation
Office of Sustainability
Twin Cities campus strategy, culture, initiatives, reporting, programs, and projects
Key Areas of Strength and Strategic Opportunities
Strength: Dedicated, engaged, skilled, and experienced team members
FM has a tremendous team supporting the Twin Cities campus with exceptional training and development programs. Our staff has strong institutional knowledge and a reputation for quality work.
Strength: Positive and productive partnerships across the Twin Cities campus and the system
FM has cultivated effective partnerships across campus and throughout the University system. The Facilities Roles Program is managed by FM which engages over 1,000 staff from academic and administrative units across campus including space, access, security, and communication.
Strength: Efficient and effective execution of daily operations and business strategy
FM has a formal business strategy that aligns work activities to strategic objectives, and formal work processes and operational metrics to ensure daily work is completed. Efficiency improvements are ongoing.
Strategic Opportunity: Align capital renewal and operating budgets with campus expectations
Based on facility condition assessments and our desire for a more efficient, reliable, and sustainable campus, significantly more capital renewal funds are needed. Operating budgets have been reduced to a point that campus community expectations of service levels must be further reduced to align to resources available.
Strategic Opportunity: Attract and retain a talented and diverse FM team
The competitive labor market and often lagging pay make it difficult to attract and retain top talent. FM is also challenged to manage the turnover of an aging workforce and to increase diversity in our team.
Strategic Opportunity: Accelerate campus wide initiatives through senior leadership endorsement
Systemic changes require direction, commitment, and endorsement from campus leaders. A few examples of current challenges include: consolidating and reducing campus space, adopting new construction and renovation standards for sustainability, reducing campus waste, and standardizing building components